Shipping Policy

Effective Date: August 31, 2026

COMPANY NAME: Peixian Juzhimei Network Technology Co., Ltd.

COMPANY ADDRESS: No. 5-16, Hanba Community, Hanyuan Subdistrict, Pei County, Xuzhou City, Jiangsu Province, China

Objectmonday® is owned and operated by Peixian Juzhimei Network Technology Co., Ltd. All purchases and transactions made through this website are processed by Peixian Juzhimei Network Technology Co., Ltd.

At Objectmonday®, we are committed to delivering your home essentials, organization solutions, kitchen accessories, cleaning tools, and other household products safely and efficiently.

This Shipping Policy explains our shipping destinations, order-processing times, estimated delivery times, shipping charges, tracking procedures, international taxes, and how delivery issues are handled.

1. Shipping Destinations

Objectmonday® currently ships to the following countries:

• United States: All 50 states

• Canada

• United Kingdom

• Australia

Orders placed through objectmonday.com may be delivered to valid residential or business addresses within these destinations.

We do not impose special address-category restrictions. However, the delivery address must be complete, accurate, valid, and serviceable by the selected shipping carrier.

At this time, we do not offer shipping to countries or regions outside the United States, Canada, the United Kingdom, and Australia.

2. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully authorized.

Order processing includes:

• Payment verification

• Order confirmation

• Product preparation

• Quality inspection

• Packaging

• Transfer to the shipping carrier

Business days are Monday through Friday, excluding public holidays.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

If additional information is required to process your order, we may contact you using the email address or telephone number provided at checkout.

3. Estimated Delivery Times

The following estimated delivery times apply to standard shipping:

The estimated total delivery time includes order processing and transit after dispatch.

Delivery times are estimates and are not guaranteed. Actual delivery may be affected by customs inspections, carrier delays, severe weather, public holidays, transportation disruptions, incorrect delivery information, local emergencies, or other circumstances beyond our reasonable control.

4. Shipping Fees

The standard shipping fee is:

USD $2.99 per order

The standard shipping fee applies to orders that do not meet the free-shipping requirement.

Any applicable shipping charge will be displayed during checkout before payment is completed.

5. Free Shipping

Orders with a discounted merchandise subtotal of more than USD $29.97 qualify for free standard shipping.

The free-shipping threshold is calculated based on the merchandise subtotal:

• After promotional discounts and discount codes have been applied

• Before shipping charges

• Excluding taxes, duties, and other non-product charges

An order totaling exactly USD $29.97 does not qualify because the merchandise subtotal must be more than USD $29.97.

This free-shipping rule applies to eligible orders shipped to:

• The United States

• Canada

• The United Kingdom

• Australia

If a return or order adjustment reduces the qualifying merchandise subtotal, the original shipping charge may be deducted from the refund when permitted by applicable law.

6. International Customs Duties, Import Taxes and VAT

For orders shipped to Canada, the United Kingdom, and Australia, applicable customs duties, import taxes, and VAT associated with the shipment are borne by Objectmonday®.

Customers should not be required to pay unexpected customs duties, import taxes, or VAT to receive an eligible order.

If a shipping carrier or customs authority asks you to pay an unexpected customs duty, import tax, or VAT charge, please contact us before making payment so that we can review the charge and provide assistance.

Customers remain responsible for providing any identification, address confirmation, or other documentation lawfully required by local customs or delivery authorities.

Customs inspections may affect delivery times even when the applicable duties and taxes are covered by Objectmonday®.

7. Shipping Carriers

Objectmonday® may use domestic or international shipping carriers and their local delivery partners depending on:

• The delivery destination

• Product availability

• Package size and weight

• Fulfillment location

• Carrier service availability

The carrier used for an order may vary. We cannot guarantee that a specific carrier will be used unless expressly confirmed before shipment.

A local delivery partner may complete the final stage of an international shipment.

8. Order Confirmation and Tracking

After placing an order, you should receive an order-confirmation email at the email address provided during checkout.

Once your order has shipped and tracking information becomes available, we will send a shipping-confirmation email containing the tracking number or tracking link.

Tracking information may require 24–72 hours after dispatch to display its first update in the carrier’s system.

A temporary delay in tracking updates does not necessarily mean that the package has stopped moving.

If you have not received a shipping-confirmation email, please check your spam or junk folder before contacting us.

9. Multiple Packages

An order containing multiple products may be divided into separate packages because of product availability, package-size requirements, or different fulfillment locations.

If your order is shipped in multiple packages:

• The packages may arrive on different dates

• Separate tracking numbers may be provided

• You will not be charged additional shipping fees solely because we divided the order

Please review all available tracking information before reporting an item as missing.

10. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Before submitting an order, please check:

• Recipient’s full name

• Street address and unit or apartment number

• City

• State, province, county, or region

• Postal or ZIP code

• Country

• Contact telephone number

• Email address

Objectmonday® is not responsible for delays or failed deliveries caused by incomplete or incorrect information submitted by the customer.

If you notice an address error, contact us immediately. We will make reasonable efforts to update the address, but we cannot guarantee changes after an order has entered processing or shipment.

11. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate the request. However, an order cannot always be changed or canceled after it has entered processing, fulfillment, or shipment.

If an order is successfully canceled before shipment, the payment will be refunded to the original payment method.

After an order has shipped, it must be handled in accordance with our Return and Refund Policy.

12. Delivery Delays

Orders may occasionally be delayed because of circumstances outside our reasonable control, including:

• Customs inspections

• Severe weather

• Public holidays

• High seasonal shipping volumes

• Carrier service interruptions

• Transportation delays

• Natural disasters

• Government restrictions

• Local emergencies

• Incorrect or incomplete delivery information

If tracking has not updated for an unusual period, contact us so we can review the shipment and, when appropriate, open an investigation with the carrier.

A shipping delay does not automatically mean that the package has been lost.

13. Lost Packages

If you believe your package has been lost during transit, contact us with your order number and tracking information.

We may ask the shipping carrier to investigate the package’s location and delivery status.

If the carrier confirms that the package was lost before delivery, Objectmonday® may provide an appropriate resolution, including:

• Sending a replacement

• Reshipping the affected item

• Issuing a refund to the original payment method

The available resolution may depend on product availability, carrier findings, and applicable consumer-protection laws.

14. Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please:

1. Check around the delivery location, mailbox, entrance, garage, reception desk, and other secure areas.

2. Ask household members, neighbors, building management, or reception staff whether they accepted the package.

3. Allow up to 48 hours because some carriers mark packages as delivered shortly before final delivery.

4. Contact the shipping carrier using the tracking number.

5. Contact Objectmonday® if the package still cannot be located.

We will review the tracking record, delivery address, proof of delivery, and any available carrier information before determining the appropriate resolution.

15. Damaged, Defective, Incorrect or Missing Items

Please inspect your order as soon as it is delivered.

If your order arrives damaged, defective, incorrect, or incomplete, contact us within 7 days after delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photographs or video of the product

• Photographs of the packaging and shipping label

• Details of any incorrect or missing products or parts

Do not dispose of the product or packaging until we have reviewed the claim or confirmed that disposal is permitted.

After reviewing the issue, we may provide an appropriate resolution, such as a replacement, reshipment, missing-item shipment, partial refund, or full refund.

When a return is required because the product was damaged, defective, or incorrect, Objectmonday® will cover the reasonable return shipping cost and provide return instructions.

16. Failed, Refused or Unclaimed Deliveries

If a package cannot be delivered because of an incorrect address, repeated unsuccessful delivery attempts, refusal, or failure to collect the package, it may be returned to the sender or another designated return location.

If this occurs, contact us so that we can review the circumstances.

When the delivery failure was caused by incorrect information, refusal, or failure to collect the package, additional reshipping costs or non-refundable carrier charges may apply when permitted by law.

If the delivery failure was caused by Objectmonday® or the carrier, we will provide an appropriate resolution.

17. Return Shipping

If you receive a damaged, defective, or incorrect item, Objectmonday® will cover the reasonable return shipping cost and provide return instructions.

For returns caused by a change of mind, ordering the wrong item, or other non-quality-related reasons, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable unless the product was damaged, defective, incorrect, or otherwise required by applicable law.

Please do not return any product without authorization. The correct return address will be provided after your return request is approved.

For complete return requirements and refund procedures, please review our Return and Refund Policy.

18. Customer Responsibilities

Customers are responsible for:

• Providing complete and accurate order information

• Monitoring available tracking updates

• Ensuring that someone can receive the package when required

• Responding to lawful customs or carrier requests

• Contacting us promptly if a delivery issue occurs

• Inspecting the order after delivery

• Reporting damaged, defective, incorrect, or missing items within seven days

These responsibilities do not limit any mandatory consumer rights.

19. Consumer Rights

Nothing in this Shipping Policy excludes, restricts, or replaces any mandatory consumer right or legal remedy available in the customer’s country, state, province, or region.

If applicable law provides a right or remedy that cannot be waived or limited by contract, that right or remedy will continue to apply.

20. Changes to This Shipping Policy

We may update this Shipping Policy to reflect changes in our shipping destinations, carriers, fees, delivery estimates, business practices, or legal requirements.

The updated version will be posted on this page with a revised effective date.

The Shipping Policy in effect when an order was placed will generally apply to that order unless applicable law requires otherwise.

21. Contact Us

If you have questions about shipping, tracking, customs charges, delivery delays, or a missing package, contact us:

Brand: Objectmonday®
Website: objectmonday.com
Email: service@objectmonday.com
Contact Phone Number: +1(934)943-4141
Customer Service Days: Monday through Friday
Customer Service Hours: 9:00 AM–6:00 PM Pacific Time, adjusted for daylight saving time

Company: Peixian Juzhimei Network Technology Co., Ltd.
Company Address: No. 5-16, Hanba Community, Hanyuan Subdistrict, Pei County, Xuzhou City, Jiangsu Province, China